Employee 好处 and technology trends report 

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Key employee benefit tech trends

Employee benefit programmes and the teams that deliver, manage and report on them have been thrust into the spotlight, with increased C-suite attention. The importance of providing a globally-consistent employee experience has also grown exponentially, accelerated by the pandemic. Wellbeing was unsurprisingly a key focus in terms of support and funding, and investment in employee 好处 and technology increased across the board. 然而, organisations still have significant work to do when it comes to maximising their use of data and analytics.

Never before have organisations reported such year-on-year changes

  • 85% making changes to their 好处 offering in response to the pandemic
  • 80% reporting a change in the 好处 their employees are using
  • 72% spending more on 好处 per employee
  • 60% increasing investment in employee wellbeing
The COVID-19 pandemic accelerated plans to centralise HR for 67% of organisations.

Employee 好处 and technology trends

Have you kept your team connected, engaged and supported? Learn more across our tech trends content:

完整的报告

Get an in-depth look at the latest HR, 好处 and technology trends.

执行概要

Get a snapshot of the trends in our digestible summary.

信息图表

A bite-sized overview of the key findings from this year's research.

HR teams to focus on data analytics capabilities

Most organisations made changes to their 好处 in response to the pandemic, with more than 7 in 10 increasing spend overall. Yet with this increased cost, comes more scrutiny—88% of HR and 好处 teams have seen more involvement from the C-suite. Our findings show employers struggled with utilising data to prove how the changes they made impacted employees. A fifth of organisations aren’t using employee data at all in their reporting, and those who are face several key barriers:
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A bar chart showing the top blockers employers face when it comes to using employee data to report on employee 好处, including concerns around the storage and use of employee data, too many data sources and lack of time on the HR team.
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